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Payment Policy

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Important Terms

• Package valid only for Indian nationals

• Air tickets and hotels are subject to availability

• It is mandatory for guests to present valid photo identification at the time of check-in.

• The identification proofs accepted are Driving License, Voters Card, Passport. Without a valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.

• All transfers and sightseeing are as per the Itinerary/package and in case of Air Conditioned vehicles, It will be switched off in the hills.

• Non A/c Rooms will be provided in hill stations

• The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

• Chk in and chk out time as per hotel policy Early check-in or late check-out is subject to availability and may be chargeable by the hotel. Normally the standard check-in time is 1300hrs and the standard check-out time is 1000hrs. It differs destination to destination

• Any kind of personal expenses (Laundry, room service etc..) or optional tours/ extra meals are not inclusive in the package cost.

• The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Sarvodaya Holiday Pvt. Ltd. will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

• In case of non-availability of above mentioned hotels similar category hotel will be provided.

Sarvodaya Holiday Pvt. Ltd. reserves the right to change/modify or terminate the offer any time at its own discretion and without any prior notice.

• Mandatory Gala dinner Supplement on Christmas and New year period will be borne by guest directly

Sarvodaya Holiday Pvt. Ltd. will not bear any cost for flight cancelled or delayed due to bad weather or any other reason given by the airline.

• Cost for accommodation and transport in such cases will have to be borne by passenger.

• There would be no refund for the road blocks at any places enroute due to natural calamity. The alternate accommodation cost at any places enroute should be bear by the passenger directly.

• No Refund or Compensation for any unused services or transport in any kind of circumstance.

• Room allotment will be as per availability at the time of check in, floor or view preferences are not guaranteed.

• Food menu as per availability of vegetables based on Buffet | Fixed menus

• Kindly note that names of hotels / Camps mentioned above only indicate that our rates have been based on usage of these hotels and it is not to be construed that accommodation is confirmed at these hotels until and unless we convey such confirmation to you. In the event of accommodation not becoming available at any of the above mentioned hotels we shall book alternate accommodation at a similar or next best available hotel and shall pass on the difference of rates (supplement / reduction whatever applicable) to you.

• Prices valid for selected dates only

• We shall not be responsible for any change in the itinerary due to landslides, flight cancellations, weather conditions or any unforeseen circumstances. The additional cost incurred will be in addition to the cost